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Citizen Charter
Citizen Charter
Sr No. Name Of Activity Officer In-charge Time Limit for Disposal Whom to Complain in Case of Delay Time Limit for the Officer
1 Payment of Bills Treasury Officer 5 Days Joint Director Treasury, Accounts & Pension 15 Days
2 Issuance of P.P.O from Joint Director/Treasury Joint Director Treasury, Accounts & Pension/ Treasury Officer 60 Days O.S.D. (Pension) Directorate, Treasury & Accounts, Bhopal/Joint Director 15 Days
3 Payment of Pension from Treasury after receipt of P.P.O Treasury Officer 60 Days Joint Director, Treasury & Accounts, & Pension 15 Days
4 Disposal of Pensioner's Applications Joint Director, Treasury, Accounts & Pension/Treasury Officer 15 Days O.S.D. (Pension) Directorate, Treasury & Accounts, Bhopal/Joint Director 15 Days
5 Approval of Pay Fixation at Joint Director Office Joint Director, Treasury, Accounts & Pension 90 Days O.S.D. (Pension) Directorate, Treasury & Accounts, Bhopal 15 Days
6 Transfer of P.P.O from one place to another Treasury officer 30 Days Joint Director, Treasury, Accounts & Pension 15 Days
7 Revision of Pension Cases Joint Director, Treasury, Accounts & Pension 90 Days O.S.D. (Pension) Directorate, Treasury & Accounts, Bhopal 15 Days
8 Issuance of Stamps from Treasury Treasury Officer 3 Days Joint Director, Treasury, Accounts & Pension 15 Days
9 Issuance of Duplicate copy of challan from Treasury Treasury Officer 3 Days Joint Director, Treasury, Accounts & Pension 15 Days